You can solve a lot of problems with a Blackberry and a GPS.
I searched for a battery in our path of travel to Grand Junction, Colorado and found Batteries Plus had exactly what I needed. I asked it be held for me as I was less than 200 miles away and would be there before closing time. They did, and by the time I got to Grand Junction, I realized that my heated handgrips may have been on all night. The bike battery had charged up and seemed alright by the time I arrived at Batteries Plus. When I explained my situation to battery guru, Dave Hutchinson, he offered me tools and assistance to remove the battery so we could "load test" it as that is the only sure way to know its true health. Two minutes later we had the battery hooked up to a professional quality tester in his immaculate shop and found... the old battery was OK. He told me I didn't need to buy the new battery after all. I found the receipt for my old battery, a Deka AGM type, and was surprised to find it had already given me 4 years of service. To try to get a 5th year out of any battery is begging to be stranded somewhere and Mr. Murphy, of law fame, will assert that the failure should happen when camping in the wilderness as a tornado, flash flood or bear is approaching. When asked, Dave offered to discount the battery a bit and pushed me over the edge, favoring reliability over, (probable false), economy. In a few more minutes we had the battery installed, again with his help, tools, cleaning and corrosion inhibiting sprays, etc. Then he let me use the computer terminal in the store to arrange lodging via hotwire. The transaction could not have been more perfect! I felt like royalty the way I was treated and after experiencing this new high water mark in customer service, will surely return to Batteries Plus in the future. I expect Dave will be the store owner some day. His focus on customer needs was laser sharp and that's what makes a person successful in business.





The perfectionistic rigor even extends to the Aspen city buses, which, of course, are hybrids.
Tonight we are pursuing the good life again via Hotwire. They offered a three star hotel for $84 plus tax, so we will sleep in a brand new Holiday Inn. This place is beautiful and I will test the mattress now. Goodnight.
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